Municipal Performance Measurement Program (MPMP)
The Municipal Performance Measurement Program (MPMP) is a program whereby all Ontario municipalities would measure their performance in various core service areas and report on their performance to the taxpayers.
Performance measurement is a tool that may be used to assess how well an organization performs in the provision of goods and services. Performance measurement:
- creates measures or indicators of the efficiency and effectiveness of public services;
- produces information that municipalities can use to make decisions to improve local services;
- strengthens municipal accountability to taxpayers;
- monitors ongoing performance to assist in planning for the future of communities;
- evaluates past performance and allows municipalities to share best practices
Comparison of raw MPMP data to other municipalities also may lead to inaccurate conclusions, unless the following differences are taken into account:
- geographic size and location of the municipality;
- varying service levels;
- differences in the method of service delivery;
- unique factors in each municipality which impact service delivery or cost; and
- differences in accounting and cost allocation methods between municipalities i.e. allocation of general government program support costs
The following documents are available for viewing in PDF format:
