Corporate Communications Plan with Appendices (pdf – 1.4MB)   or

Corporate Communications Plan without Appendices (pdf – 384KB)

         1.0    Corporate Communications

         2.0    Internal Communications

         3.0    External Communications

         4.0    Guiding Communications Principles

         5.0     Key Policy Areas

         6.0    Three Year Action Plan

Appendix “A” (pdf) - Corporate Communications Project Team (CCPT) Terms of Reference

Appendix “B” (pdf) - Corporate Communications Project Team Members

Appendix “C” (pdf) - City of Sarnia Communications Survey to all Permanent City Employees

Appendix “D” (pdf) - City of Sarnia Communications and Customer Service Survey (Council)

Appendix “E” (pdf) - City of Sarnia Communications and Customer Service Survey (Random and Non-Random Household)

Appendix “F” (pdf) - City of Sarnia Communications and Customer Service Survey (Groups, Organizations and Businesses)

Appendix “G” (pdf) - Summary of Results of the Permanent City Employees Survey

Appendix “H” (pdf) - Summary of Results of the City Council Survey

Appendix “I” (pdf) - Summary of Results of the Random Survey of Sarnia Households

Appendix “J” (pdf) - Summary of Results of the Non-Random Survey of Sarnia Households

Appendix “K” (pdf) - Summary of Results of the Survey of Groups, Organizations and Businesses

Appendix “L” (pdf) - Summary of Results of the Survey of Municipalities