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Accessibility

Accessible Customer Service Policy

Photo: Picture of Service Animal

Picture of Service Animal

Our Commitment to Accessible Customer Service

Personal Assistance
Your guide dog, service animal or support personare welcome to accompany youon Citypremisesto help you access our services.

Alternative Formats
If you need our publications in a different format, just ask - our staff will be happy to help you.

Training and Communications
Our staff members are specially trained to provide services and goods to persons with disabilities. We are prepared and willing to meet your needs.

Notice of Temporary Disruptions
The City of Sarnia will give notice of temporary disruptions to services or facilities used by persons with disabilities. Notices will be placed in the facility as well as on the Internet as appropriate and advanced notice will be given where possible.

To access the plain text version of the City of Sarnia Accessibility Standards for Customer Service Policy, click here

To access the City of
Sarnia Accessibility Standards for Customer Service Policy, click here.

To access the Training Brochure for Contractors, Volunteers and Third Parties, click here.

                                                                                                                                                                               


Last Modified: Wednesday, July 14, 2010 3:56 PM