Job Summary

Reporting to the Director, this position provides front-line customer service and administrative support to the Community Development Services & Standards Department. Responsibilities include: answering and triaging inquiries for the Planning, Building and By-law divisions; drafting and editing correspondence; taking meeting minutes; processing invoices; and retrieving reports from database software.

This is a temporary opportunity for a period of up to eighteen (18) months.


  • A two year college diploma in Office Administration and six – twelve months related work experience; or an equivalent combination of education, training and experience.

Related work experience to include demonstrated competencies in:

  • Excellent organizational and administration skills with the ability to meet deadlines and multi-task in a busy office environment.
  • Superior verbal communication and customer service skills including the ability to communicate with customers and answer questions and complaints in a highly professional and competent manner.
  • Experienced in taking accurate and complete meeting minutes and supporting the team with general administrative needs where needed.
  • Intermediate skills in Microsoft Office (Outlook, Word, Excel) and database applications such as CityView and iCity.
  • Ability to exercise discretion in handling confidential information.
  • Excellent keyboarding, proof reading and data entry skills with an emphasis on accuracy.
  • Working independently and within a team environment.
  • Knowledge and experience working in Municipal Government preferred.
  • Knowledge and experience working in a community organization, provincial and/or federal government agency would be regarded as an asset.
  • Attendance at meetings outside of normal working hours is required.

Hourly Rate: $23.52-$36.19/hour, based on a 35 hour work week

Closing Date: October 20, 2019

Union: This position is represented by CUPE Local 3690

Candidates are invited to submit a resume in confidence to indicating “2019-048 – Temporary Administrative Assistant”.