We welcome inquiries, service requests, and feedback through our contact us form or please call 519-332-0330 to connect to the appropriate department.

City of Sarnia staff are committed to excellent customer service and are always looking for opportunities to improve municipal service delivery.

Formal Complaints

Where resolution to a complaint could not be successfully achieved after contacting us, a formal complaint may be submitted.

Formal complaints can be submitted by phone 519-332-0330; by email cao@sarnia.ca; or using our online Complaint Form.