We are very proud of the excellent customer service we provide to our community and welcome all comments and concerns!

picture of pothole, garbage bag, tree and traffic lights
Problem? Report it!

Should you wish to report an issue with the website, please use this Feedback form.

Use the form below to report non-emergency problems with City services and bylaws.

Emergency
Fires/smoke, medical or police matters – 9-1-1

Bylaw Infractions and Complaints
Animal control, noise, parking and other bylaw complaints can be reported on the form below

Please Note: Submissions to this form are only monitored from 8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays).

Connect with us In Person
Sarnia City Hall, located at 255 Christina St N
Visit us at Customer Service Area, first floor of City Hall

Regular Hours of Operation: 8:30 a.m. to 4:30 p.m, Monday to Friday

Phone :  519-332-0330 Fax: 519-332-3995

Mail : City of Sarnia
           255 Christina St N
           PO Box 3018
           Sarnia, ON N7t 7N2

After Hours:
Animal Control, Public Works & Parks Emergencies
Contact Sarnia Police
Phone: 519-344-8861

Public Works:
Phone: 519-344-1932
651 Devine Street
Sarnia, Ontario

Sarnia Transit:
1169 Michener Rd
Sarnia, Ontario
Phone: 519-336-3271

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Have a specific department you need to get in touch with? Find a complete list here.