We are very proud of the excellent customer service we provide to our community!
Citizens who call Customer Service during business hours but will be required to leave a voicemail with their contact name and phone number. Staff will return messages in a timely manner.
After Hours Contact:
Animal Control, Public Works & Parks Emergencies
Contact Sarnia Police
Emergencies: Dial 9-1-1
Report A Streetlight Outage – Bluewater Power Distribution: https://bluewaterpower.com/forms/report-a-streetlight-outage/ or call 519-337-8201
Language should never be a barrier. We speak your language!
Language Line, an over the phone interpretation system that provides verbal translation in over 150 languages, is available free of charge to residents. Request this service with one of our Customer Service Representatives via 519-332-0330.
Should you wish to report an issue about the website itself, please use this Website Feedback form.
Find information on the City’s Social Media Policy here