| Service | Telephone | Email |
|---|
| 211 Ontario – Community & Social Resources | Tel or Text: 2-1-1 | gethelp@211ontario.ca |
| A |
|---|
| Accessibility | Tel: 519-332-0330 Ext: 3309 | access@sarnia.ca |
| Accounts Payable/Receivable | Tel: 519-332-0330 Ext: 3244 /3236 | ap@sarnia.ca / ar@sarnia.ca |
| Adult Recreation Programs | Tel: 519-332-0330 Ext: 3700 | customerservice@sarnia.ca |
| Airport (Sarnia Chris Hadfield) | Tel: 519-542-7767 | |
| Animal Complaint/Enforcement (Abandonment, Noise) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Animal Control (By-Law Enforcement) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Animal Welfare (Cruelty, Neglect) | Tel: 1-833-9-ANIMAL (264625) | |
| Animal Farm (Seaway Kiwanis) operated by Sarnia Humane Society | Tel: 519-344-7064 | |
| Arenas (Ice Time, Rental) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Aquatic Facilities | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| B |
|---|
| Backflow Prevention Program | Tel: 519-332-0330 Ext. 2200 | backflow@sarnia.ca |
| Beaches (Sarnia) | Tel: 519-332-0330 Ext. 3131 | customerservice@sarnia.ca |
| Boards and Committees | Tel: 519-332-0330 Ext: 3263 | clerks@sarnia.ca |
| Building Permits | Tel: 519-332-0330 Ext. 3301 | building@sarnia.ca |
| Building Record Requests | Tel: 519-332-0330 Ext. 3131 | clerks@sarnia.ca |
| Bus Passes and Tickets | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Bus Schedules | Tel: 519-332-0330 Ext: 5300 | transit@sarnia.ca |
| Business Development | Tel: 519-332-0330 Ext: 3295 | invest@sarnia.ca |
| Business Licenses | Tel: 519-332-0330 Ext: 3350 | business@sarnia.ca |
| By-Law Enforcement | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| C |
|---|
| Call Before you Dig (Utility Locates) | Tel: 1-800-400-2255 | |
| Canoe and Kayak Launch | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Care-a-Van Bookings | Tel: 519-336-3789 | transit@sarnia.ca |
| Charitable Gaming | Tel: 519-332-0330 ext 3350 | cgaming@sarnia.ca |
| Chief Administrative Officer (CAO)’s Office | Tel: 519-332-0330 Ext: 3314 | cao@sarnia.ca |
| City Clerk’s Office | Tel: 519-332-0330 Ext: 3320 | clerks@sarnia.ca |
| Committee of Adjustment | Tel: 519-332-0330 Ext: 3301 | planning@sarnia.ca |
| Commissioning Services | Tel: 519-332-0330 Ext: 3263 | clerks@sarnia.ca |
| Compost Site | Tel: 519-332-0330 Ext. 3131 | customerservice@sarnia.ca |
| Council Meetings, Inquiries and Delegation Requests | Tel: 519-332-0330 Ext: 3263 | clerks@sarnia.ca |
| Curb Cut (new) | Tel: 519-332-0330 Ext: 3131 | engineering@sarnia.ca |
| Cycling | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| D |
|---|
| Dog Licenses | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| E |
|---|
| Economic Development | Tel: 519-332-0330 Ext. 3131 | invest@sarnia.ca |
| Election Inquiries | Tel: 519-332-0330 Ext: 3320 | clerks@sarnia.ca |
| Emergencies | Dial 911 | |
| Emergency Management | | emergency.management@sarnia.ca |
| Employment Inquiries | Tel: 519-332-0330 Ext: 3306 | hr@sarnia.ca |
| Encroachments | Tel: 519-332-0330 Ext: 3131 | engineering@sarnia.ca |
| Engineering Inquiries (Roads,Sewer, Shoreline Protection, Water, other) | Tel: 519-332-0330 Ext: 3131 | engineering@sarnia.ca |
| Environmental Advisory Committee | Tel: 519-332-0330 Ext: 3301 | parksandrecreation@sarnia.ca |
| F |
|---|
| Facility Rentals (Parks, Sportsfields) | Tel: 519-332-0330 Ext: 3131 | parksandrecreation@sarnia.ca |
| Fence (Building New or Maintenance) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Festivals and Events – City Signature Events | Tel: 519-332-0330 Ext. 3700 | cityevents@sarnia.ca |
| Festivals and Events – Hosting an Event on Municipal Property | Tel: 519-332-0330 Ext. 3700 | cityevents@sarnia.ca |
| Finance Inquiries | Tel: 519-332-0330 Ext: 3131 | finance@sarnia.ca |
| Fire Administration | Tel: 519-332-1122 | firerescue@sarnia.ca |
| Fire Prevention Inquiries, Inspections, Permits, School & Youth Group Tours and Public Education | Tel: 519-332-1122 | fireprevention@sarnia.ca |
| Fireworks | Tel: 519-332-1122 | firerescue@sarnia.ca |
| Forestry (Down Trees and Tree Trimming) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Freedom of Information Inquiries | Tel: 519-332-0330 Ext: 3263 | clerks@sarnia.ca |
| G |
|---|
| Garbage Collection | Tel: 519-339-9988
(Marcotte Disposal) | cityofsarnia@marcottedisposal.com |
| Grade Inspection (Final Building Inspection) | Tel: 519-332-0330 Ext. 3301 | building@sarnia.ca |
| H |
|---|
| (Sarnia) Harbour | Tel: 226-402-4266 | operations@greatlakesshipping.ca |
| Heritage Committee | Tel: 519-332-0330 Ext: 3301 | planning@sarnia.ca |
| Home Occupation Permits | Tel: 519-332-0330 Ext: 3301 | planning@sarnia.ca |
| Hydrant Flushing & Valve Turning | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Hydrant Use | Tel: 519-332-0330 Ext: 2220 | engineering@sarnia.ca |
| I |
|---|
| Ice Rental (24+ hours in advance) | Tel: 519-332-0330 Ext: 3700 | parksandrecreation@sarnia.ca |
| Ice Rental Last Minute (within 24 hours) | Click here to book | Click here to book |
| Idling By-Law | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Illegal Dumping (City Property) | Tel: 519-332-0330 Ext: 3131 | waste@sarnia.ca |
| Inspections for Building Permits | Tel: 519-332-0330 Ext. 3301 | inspections@sarnia.ca |
| Inter-Community Bus | Click here to see options | Click here to see options |
| In Town Charters | Tel: 519-332-0330 Ext: 5300 | transit@sarnia.ca |
| Insurance Matters | Tel: 519-332-0330 Ext: 3398 | clerks@sarnia.ca |
| L |
|---|
| Legal Claims | Tel: 519-332-0330 Ext: 3398 | legal@sarnia.ca |
| Lifeguards at Canatara | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Long Grass Complaints | Tel: 519-332-0330 ext 3131 | bylawenforcement@sarnia.ca |
| Lost or Found Dog | Tel: 519-332-0330 ext 3131 | customerservice@sarnia.ca |
| Lottery Licensing | Tel: 519-332-0330 ext 3350 | lottery@sarnia.ca |
| M |
|---|
| Marina – Sarnia Bay – Andrew S. Brandt | Tel: 519-332-0533
(Marina Office) | |
| Marriage and Ceremonies | Tel: 519-332-0330 Ext: 3350 | customerservice@sarnia.ca |
| Mayor’s Office | Tel: 519-332-0330 Ext: 3308 | mayor@sarnia.ca |
| Municipal Drains | Tel: 519-332-0330 Ext: 3342 | engineering@sarnia.ca |
| Municipal Election Inquiries | Tel: 519-332-0330 Ext: 3320 | clerks@sarnia.ca |
| N |
|---|
| Neighbourhood Community Garden Program | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Noise By-Law | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Notaries Public | Tel: 519-332-0330 Ext: 3333 | legal@sarnia.ca |
| O |
|---|
| Official Plan and Zoning Inquiries | Tel: 519-332-0330 Ext: 3301 | planning@sarnia.ca |
| Open Burn/Fire | Tel: 519-332-1122 | firerescue@sarnia.ca |
| Out of Town Bus Servicing (Washing and Fuel) | Tel: 519-336-3200 | transit@sarnia.ca |
| Oversized Loads | Tel: 519-332-0330 Ext. 3131 | engineering@sarnia.ca |
| P |
|---|
| Park Maintenance Inquiries | Tel: 519-332-0330 Ext: 3131 | parksandrecreation@sarnia.ca |
| Parks & Beaches | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Parking (Monthly Passes, Free Parking, Overnight Parking, RV Parking, Payment of Parking Ticket) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Permits (Building, Demolitions, Signs, Pools) | Tel: 519-332-0330 Ext: 3301 | building@sarnia.ca |
| Picnic Rentals | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Planning & Development and Mapping Information | Tel: 519-332-0330 Ext: 3301 | planning@sarnia.ca |
| Police (Sarnia) | Non-Urgent Tel: 519-344-8861 | Online Reporting |
| Pool and Splash Pad (Tecumseh) | Tel: 519-332-0330 Ext: 3700 | customerservice@sarnia.ca |
| Public Skating | Tel: 519-332-0330 Ext. 3131 | customerservice@sarnia.ca |
| Public Swimming and Lessons (YMCA) | Tel: 519-336-9622 | |
| Purchasing and Tender Inquiries | Tel: 519-332-0330 Ext: 2224 | purchasing@sarnia.ca |
| R |
|---|
| Recreation Facility Rentals | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Recreation Programs | Tel: 519-332-0330 Ext: 3131 | strangway@sarnia.ca |
| Recreational Burning | Tel: 519-332-1122 | firerescue@sarnia.ca |
| Recycling Inquiries (Residential) | Tel: 1-888-597-1541 | customercareont@emterra.ca |
| Road Maintenance Inquiries | Tel: 519-332-0330 Ext: 2220 | engineering@sarnia.ca |
| Road Permits (Occupancy, Hoarding) | Tel: 519-332-0330 Ext: 3131 | engineering@sarnia.ca |
| Road Repairs (Pothole, Sidewalk, Curb Cut, Gutters) | Tel: 519-332-0330 Ext: 3131 | engineering@sarnia.ca |
| Roadkill | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Rural Burning | Tel: 519-332-1122 | firerescue@sarnia.ca |
| S |
|---|
| Service Connections | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Sewer and Water Maintenance Inquiries | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Sewer Locates | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Sidewalks | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Signs (New Signs) | Tel: 519-332-0330 Ext: 3301 | building@sarnia.ca |
| Sign Repair (Street Signs, etc.) | Tel: 519-332-0330 | Urgent, Please Call |
| Site Plan Approvals | Tel: 519-332-0330 Ext: 3301 | planning@sarnia.ca |
| Snow Removal | Tel: 519-332-0330 Ext: 2220 | customerservice@sarnia.ca |
| Spill (Reporting) | Tel: 519-332-0330 Ext. 5900 | |
| Splash Pad (Tecumseh Park) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Strangway Centre | Tel: 519-332-0330 Ext: 3700 | strangway@sarnia.ca |
| Street Lights | Tel: 519-337-8201 Option 5 | emailus@bluewaterpower.com |
| Subdivision Approvals | Tel: 519-332-0330 Ext: 3301 | planning@sarnia.ca |
| T |
|---|
| Tax Inquiries and Pre-Authorized Payments | Tel: 519-332-0330 Ext: 3131 | taxes@sarnia.ca |
| Traffic Calming | Tel: 519-332-0330 Ext. 3131 | customerservice@sarnia.ca |
| Traffic Inquiries | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Transit (schedule and route map or smart card replacement) | Tel: 519-336-3271 | transit@sarnia.ca |
| Trees (City) – Tree Care & Maintenance (Planting, Trimming, Down Trees) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| W |
|---|
| Waste Collection Inquiries | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Water Meter Maintenance (Bluewater Power) | Tel: 519-337-8201 Ext: 2214 | emailus@bluewaterpower.com |
| Water Meter Purchase | Tel: 519-332-0330 Ext. 3131 | customerservice@sarnia.ca |
| Water Meter Reads | Tel: 519-337-8201 | emailus@bluewaterpower.com |
| Water Quality Inquiries | Tel: 519-332-0330 Ext: 2220 | engineering@sarnia.ca |
| Waterfront Programs and Special Events | Tel: 519-332-0330 Ext: 3700 | cityevents@sarnia.ca |
| Watermain Breaks | Tel: 519-332-0330 | Urgent, Please Call |
| Wedding Civil Ceremony | Tel: 519-332-0330 Ext: 3350 | customerservice@sarnia.ca |
| Wildlife (Injured, Prohibited, Diseased, Sick / Threatening) | Tel: 519-332-0330 Ext: 3131 | customerservice@sarnia.ca |
| Z |
|---|
| Zoning Compliance Reports | Tel: 519-332-0330 Ext: 3301 | planning@sarnia.ca |