To request a paper Collection Scheduled please email or call 519-332-0330 ext. 3131

Garbage collection occurs weekly. Recycle collection occurs bi-weekly in your designated zone. Yard waste and brush collection occur during designated weeks throughout the year. All collections occur on your regular collection day and must be set out by 7 a.m. and not exceed 22kg (48lbs).

Occasionally, due to extreme weather or high volume, collection could be delayed. In the event of a delay, collection contractors will aim to collect first thing the next day.

Quickly find your collection day using the Recycle Coach App or the My Schedule online tool below.

Don’t have the Recycle Coach app yet? This free, user-friendly app creates a personal collection schedule for not just recycle, but garbage, yard waste, and brush quickly and easily. Download Recycle Coach at the App Store or get it on Google play

Need support using the app? Email, and an agent can provide instructions for navigation.