Complaint Form

This form does not address inquiries, requests for service, feedback, compliments, criticisms or anonymous complaints. Please contact the appropriate City department directly if your communication falls within one of these categories. The complaint form should be used for formal complaint where informal resolution could not be achieved through previous contact with staff.

Have you contacted staff to attempt to resolve your concerns before submitting a formal complaint?*
If no, please visit our Contact Us form at sarnia.ca/comment to reach out to staff directly.
First Name*
Last Name*
Phone Number*
Email*
What is the address of the concern?
How do you prefer to be contacted?
Type of Complaint*
- City Program
- City Service
- City Facility
- City Staff Member
- Other
Summary of Complaint (details, location, City employee involved, resolution requested, enclosures, date incident occurred)*
File