City Hall reopened as of Monday, July 27th, 2020. Visitors to City Hall are required to use the Christina Street entrance and visit Customer Service. Citizens are encouraged to call ahead as many services require appointments.

A secure drop-box located at the Christina Street doors to City Hall is available for residents wishing to drop off payments, letters, applications, etc. Residents are encouraged to use available online resources, or contact City Hall by Phone: (519) 332-0330 Ext 3131 or Email:

The Keeping Ontario Safe & Open Framework categorizes public health regions into 5 levels: prevent, protect, restrict, control & lockdown. These levels will outline the types of public health and workplace safety measures for businesses and organizations at each level, including targeted measures for specific sectors, institutions and other settings. 

As of November 7, 2020, the Province will transition Public Health Unit regions to the new framework.

As the Province continues to expand access to real-time data, enhancements are also being made to, Ontario’s one-stop shop for information on COVID-19. 

In consultation with the Chief Medical Officer of Health, local medical officers of health, and other health experts, the province has transitioned to the Keeping Ontario Safe and Open Framework.

The framework categorizes public health regions into five levels: Green-Prevent, Yellow-Protect, Orange-Restrict, Red-Control, and Lockdown being a measure of last and urgent resort.

On November 7, 2020 Lambton Public Health moved into the Green – Prevent category. More information is available online:

PDF information:

Provincial Updates:

The Provincial Government provides details within Ontario Reg. 364/20: RULES FOR AREAS IN STAGE 3 under Reopening Ontario (A Flexible Response to COVID-19) Act, 2020, S.O. 2020, c. 17

Click here for more information:

Effective October 3, 2020 – Face coverings are required in all public indoor settings across the province, such as businesses, facilities, workplaces and workplace vehicles, with limited exemptions.
Please see the Frequently Asked Questions labelled “Mandatory Masks” at the bottom of the Lambton Public Health workplaces webpage.
More resources:

For more details visit: or Ontario Regulation 364/20

October 2, 2020: Ontario Implementing Additional Public Health and Testing Measures to Keep People Safe.

The government is taking additional steps to respond to the second wave of COVID-19 and prevent and stop the spread of the virus, while safely keeping schools and businesses open. Learn more here:

Sept 25, 2020New Public Health Measures Implemented Provincewide to Keep Ontarians Safe – Restaurants, bars, nightclubs and other food and drink establishments.

Sept 19, 2020Ontario Limits the Size of Unmonitored and Private Social Gatherings across Entire Province

Stay healthy and limit spread

  • Practice physical distancing at all times.
  • Wash your hands often with soap and warm water for at least 20 seconds.
  • Sneeze or cough into your arm or sleeve.
  • Consider a wave in place of a handshake, a hug or kiss.
  • Reduce your exposure to crowded places by shopping or using transit during non-peak hours.
  • Encourage those you know are sick to stay home until they no longer have symptoms.
  • If you become ill, stay home until you are no longer showing symptoms. Contact your health care professional or local public health authority and tell them your symptoms. They will give you advice about what to do next.
  • Some people may transmit COVID-19 even though they do not show any symptoms. Wearing a mask, including a non-medical mask or face covering (i.e. constructed to completely cover the nose and mouth without gaping, and secured to the head by ties or ear loops) can help protect others around you.

COVID-19 Hotline

The City has established a COVID-19 Hotline and enhanced the City’s website with up to date messaging pertaining to closures, contact information for public health agencies, and contact information for other essential government services.

The service allows the public to file anonymous concerns or provide tips relating to businesses or individuals who may be in violation of Provincial Orders regarding a range of COVID-19 concerns, including:

  • Social distancing relating to private property;
  • Non-essential businesses operating in contravention of Provincial Orders;
  • Individuals returning to Ontario from outside the Country that are failing to follow Quarantine or self-isolation measures;
  • Businesses not taking the advice, recommendations and instructions of public health officials regarding physical distancing, cleaning or disinfecting; and/or

The COVID-19 email reporting service is monitored daily including nights and weekends to provide the best available response to public concerns and we continue to encourage residents to email us at

The phone line is available Monday to Friday, excluding holidays, from 8:30am – 4:30pm and all messages received after hours are cleared the next business day. The number is 1-877-4-SARNIA (1-877-472-7642).

Details of the number of complaints and inquiries received to the Hotline are shown within Media Releases.