Customers can add one or more payment cards to their UseTransit account. The payment cards that can be added in UseTransit are typically Visa, Mastercard, American Express, Discover, etc. Note that the supported payment cards may be restricted by your payment gateway configuration. 

Supported Payment Cards

Adding Card to account

Customers can follow these steps to add a new payment card:

  1. Click the + icon in the Payment Cards view.
  2. Enter the Cardholder Data and other fields.
  3. Click the Save button.

The most common reasons why a cardholder is unable to add a payment card are:

  1. The address and/or postal code / zip code do not match the payment card’s address on file. – verify with your financial institution the address they have on record. This must match what you are entering
  2. The CVD does not match.
  3. The payment card is not in good standing.

TransitFare Cloud may apply a nominal (e.g. 50c) pre-authorization transaction to the payment card to verify it is in good standing before saving it. This pre-authorization transaction is not a charge, although it may temporarily appear on a cardholder’s online account as a “Pending” transaction. The transaction is automatically reversed by the card network.