Sarnia Transit customers who require the assistance of a support person

I understand a support person can now ride for free?
Yes, the policy has been changed to allow support persons to travel free of charge on Sarnia Transit buses when accompanying someone with a disability who has an identified medical requirement for support.

One support person will be allowed per individual per trip, but your support person may vary. This change in policy complies with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

When is this new policy in effect?
As of April 1st, 2010, all persons with a disability who wish to have a support person travel with them at no charge, must obtain an Sarnia Transit Support Person ID Card and present it to the bus driver for each trip that a support person accompanies them.

How do I apply?
To obtain an Sarnia Transit Support Person ID Card, persons with disabilities must complete an application form that includes medical certification of a requirement for a support person, and must submit this form to Sarnia Transit for review.

Once the application is approved, Sarnia Transit will contact the applicant and issue the card. The Sarnia Transit Support Person ID Card is valid for three years from date of issue. Cards are issued free of charge and are good for three years.

Application forms are available as follows:

Open the Support Person ID Card application (pdf, 920 Kb). 

In person at the Sarnia Transit Office or at City Hall.

1169 Michener Rd, 
Sarnia Ontario N7S 4W3
Phone: 519-336-3271 
TTY: 519-336-5145 
Fax: 519-336-3361

Office Hours
8:30 a.m. to 4:30 p.m.
Care-A-Van Office Hours
8:00 a.m. to 3:00 p.m.

By mail
Please call Sarnia Transit at 519-336-3271 to request an application form by mail.

By E-mail
Send an email to to request an application form.

What proof is required?
As a result of this change in policy, any passenger with a disability who requires the assistance of a support person in order to travel on Sarnia Transit will need to show proof of their requirement for a support person.

The Sarnia Transit Support Person ID Card is a card that identifies a person who, because of their disability, requires regular or occasional assistance while travelling on Sarnia Transit buses.
Who do I contact for more information?
If you have any questions or require any additional information regarding the Support Person Policy for Sarnia Transit, contact us at 519-336-3271 or