The Community Services Division has modified various processes in response to the ongoing COVID-19 pandemic to ensure business continuity. Planning and Building Permit Applications are still being accepted, however please note the following procedural changes;

All Official Plan, Zoning By-law and Development Applications (Subdivision, Condominium and Site Plan Control), as well as all Industrial, Commercial and Industrial (ICI) Permit applications, must be couriered to City Hall or emailed to In person applications will not be accepted at this time.

All Pre-Application, Consent and Minor Variance applications may be emailed to

Planning Applications will continue to be processed, statutory public meetings and Committee of Adjustment hearings will take place electronically.

** Please ensure all couriered packages are addressed to either the Planning Department or Building Department.

Please note that as other external department policies may change, this may result in longer review times, however we will be working as effectively as possible to maintain our current service level.

Staff will continue to respond to emails/calls/concerns and conduct inspections as usual with the exception of the projects mentioned below.